1. Making a Booking
To book a room at Limewood Stay, you must provide correct and complete information. This includes your name, phone number, email address, and the number of people staying. If anything changes, please let us know in advance.
- You must be at least 18 years old to make a booking.
- Government ID proof is required for every guest at check-in.
- The name on the booking must match the ID provided.
- All bookings are confirmed only after full or partial payment is received.
- Prices may change due to seasonal offers, taxes, or changes in demand.
- Some special rates are non-refundable and cannot be changed once booked.
2. Check-In and Check-Out Timings
- Our check-in time is 1:00 PM.
- Our check-out time is 11:00 AM.
- If you need an early check-in or late check-out, please ask us in advance. We will try to help if rooms are available. Extra charges may apply.
- Please return the room keys at the time of check-out. If you lose the key, a small replacement charge may be added to your bill.
3. Payment Terms
- We accept payments through UPI, credit cards, debit cards, net banking, and trusted digital wallets.
- Guests must pay the full amount before or during check-in unless we have agreed to something else in writing.
- For corporate guests or long-term bookings, special payment terms may be discussed in advance.
- If you damage anything in the room or common areas, we may add repair or replacement charges to your final bill.
- All rates include applicable taxes unless mentioned otherwise at the time of booking.
4. Cancellation and Refund Rules
- You can cancel your booking up to 48 hours before check-in to get a 100% refund.
- If you cancel less than 48 hours before check-in, we will deduct the cost of one night’s stay and refund the rest.
- If you do not arrive and do not inform us, your booking will be marked as a “no-show”, and no refund will be given.
- Please read our detailed Cancellation & Refund Policy for more information.
5. Guest Conduct and Behaviour
We expect all our guests to behave respectfully toward staff, other guests, and the property.
- Any rude, loud, violent, or illegal behaviour will result in immediate cancellation of the booking without a refund.
- Guests must not damage the furniture, walls, or fittings. Any damage will be charged.
- Parties and loud music are not allowed unless we have given written permission in advance.
- Smoking is not allowed in non-smoking rooms. If you smoke in a non-smoking room, a cleaning charge may be applied.
- Illegal activities like drug use or carrying weapons are strictly banned.
6. Property Rules and Cleanliness
- Cooking is allowed only in rooms with kitchenettes. Please follow safety instructions while cooking.
- Please keep the room and common areas clean during your stay.
- Do not litter in balconies, hallways, or staircases.
- Switch off fans, lights, and air conditioners when not in use to help us save energy.
- Do not move furniture or appliances without asking the staff.
Pets are allowed only in certain properties. Please confirm with us before bringing a pet.
7. Security and Lost Items
- We take care to keep our property safe, but we are not responsible for any lost, misplaced, or stolen items.
- Please use in-room lockers (if provided) for storing valuable items.
- If you lose anything during your stay, contact our reception immediately. We will try to help you recover it.
Always lock your room before stepping out.
8. Using Our Website and Content
- All images, logos, reviews, and text on our website belong to Limewood Stay.
- You are not allowed to copy, use, or share this content for your own business or personal gain without written permission.
- We try to keep our website updated, but there may be small mistakes or delays in information.
- Limewood Stay is not responsible for any confusion caused by outdated or incorrect details on third-party websites.
9. Uncontrollable Events (Force Majeure)
Sometimes, things happen that are beyond our control, such as:
- Natural disasters like floods, storms, or earthquakes
- Government orders or lockdowns
- Health emergencies or pandemics
- Power failures or internet outages
In such cases, we may have to change or cancel your booking without notice. We will try to reschedule your stay or offer a refund, depending on the situation.
10. Contact and Guest Support
If you have any questions or problems before, during, or after your stay, you can always contact our team. We are here to help and make sure your stay is as pleasant as possible.
- Email: sales@staylimewood.com
- Phone: 8800697401
Please write to us in clear words. We will respond within 24–48 hours for most queries.
11. Changes to These Terms
We may update these Terms & Conditions when needed. The latest version will always be available on our website. We suggest guests check this page before booking, especially if they have not stayed with us recently.
1. Making a Booking
To book a room at Limewood Stay, you must provide correct and complete information. This includes your name, phone number, email address, and the number of people staying. If anything changes, please let us know in advance.
- You must be at least 18 years old to make a booking.
- Government ID proof is required for every guest at check-in.
- The name on the booking must match the ID provided.
- All bookings are confirmed only after full or partial payment is received.
- Prices may change due to seasonal offers, taxes, or changes in demand.
- Some special rates are non-refundable and cannot be changed once booked.
2. Check-In and Check-Out Timings
- Our check-in time is 1:00 PM.
- Our check-out time is 11:00 AM.
- If you need an early check-in or late check-out, please ask us in advance. We will try to help if rooms are available. Extra charges may apply.
- Please return the room keys at the time of check-out. If you lose the key, a small replacement charge may be added to your bill.
3. Payment Terms
- We accept payments through UPI, credit cards, debit cards, net banking, and trusted digital wallets.
- Guests must pay the full amount before or during check-in unless we have agreed to something else in writing.
- For corporate guests or long-term bookings, special payment terms may be discussed in advance.
- If you damage anything in the room or common areas, we may add repair or replacement charges to your final bill.
- All rates include applicable taxes unless mentioned otherwise at the time of booking.
4. Cancellation and Refund Rules
- You can cancel your booking up to 48 hours before check-in to get a 100% refund.
- If you cancel less than 48 hours before check-in, we will deduct the cost of one night’s stay and refund the rest.
- If you do not arrive and do not inform us, your booking will be marked as a “no-show”, and no refund will be given.
- Please read our detailed Cancellation & Refund Policy for more information.
5. Guest Conduct and Behaviour
We expect all our guests to behave respectfully toward staff, other guests, and the property.
- Any rude, loud, violent, or illegal behaviour will result in immediate cancellation of the booking without a refund.
- Guests must not damage the furniture, walls, or fittings. Any damage will be charged.
- Parties and loud music are not allowed unless we have given written permission in advance.
- Smoking is not allowed in non-smoking rooms. If you smoke in a non-smoking room, a cleaning charge may be applied.
- Illegal activities like drug use or carrying weapons are strictly banned.
6. Property Rules and Cleanliness
- Cooking is allowed only in rooms with kitchenettes. Please follow safety instructions while cooking.
- Please keep the room and common areas clean during your stay.
- Do not litter in balconies, hallways, or staircases.
- Switch off fans, lights, and air conditioners when not in use to help us save energy.
- Do not move furniture or appliances without asking the staff.
Pets are allowed only in certain properties. Please confirm with us before bringing a pet.
7. Security and Lost Items
- We take care to keep our property safe, but we are not responsible for any lost, misplaced, or stolen items.
- Please use in-room lockers (if provided) for storing valuable items.
- If you lose anything during your stay, contact our reception immediately. We will try to help you recover it.
Always lock your room before stepping out.
8. Using Our Website and Content
- All images, logos, reviews, and text on our website belong to Limewood Stay.
- You are not allowed to copy, use, or share this content for your own business or personal gain without written permission.
- We try to keep our website updated, but there may be small mistakes or delays in information.
- Limewood Stay is not responsible for any confusion caused by outdated or incorrect details on third-party websites.
9. Uncontrollable Events (Force Majeure)
Sometimes, things happen that are beyond our control, such as:
- Natural disasters like floods, storms, or earthquakes
- Government orders or lockdowns
- Health emergencies or pandemics
- Power failures or internet outages
In such cases, we may have to change or cancel your booking without notice. We will try to reschedule your stay or offer a refund, depending on the situation.
10. Contact and Guest Support
If you have any questions or problems before, during, or after your stay, you can always contact our team. We are here to help and make sure your stay is as pleasant as possible.
- Email: sales@staylimewood.com
- Phone: 8800697401
Please write to us in clear words. We will respond within 24–48 hours for most queries.
11. Changes to These Terms
We may update these Terms & Conditions when needed. The latest version will always be available on our website. We suggest guests check this page before booking, especially if they have not stayed with us recently.
