1. Information We Collect
- Your name
- Phone number
- Email address
- ID proof details (as required by law)
- Payment details (through secure third party gateways)
- Your booking preferences (dates, room types, number of guests)
- Feedback or reviews you leave on our platform
- IP address and browser type (when you visit our website)
2. Why We Collect Your Information
- To confirm and manage your bookings
- To send booking updates or important messages
- To improve our rooms and services
- To send feedback forms or service surveys
- To respond to your questions or complaints
- To meet government or legal requirements, like ID checks
3. How We Store and Protect Your Data
- With payment service providers for online payments
- With government officials if legally required
- With trusted IT or customer support teams helping us run the website
4. Third Party Services
5. Cookies and Website Tracking
6. Emails and Promotions
We may send you updates about bookings, offers, or new services. You can choose to stop receiving these messages anytime by clicking “unsubscribe” at the bottom of the email or by telling us directly.
We do not spam. We respect your time and inbox.
7. Your Rights
You have full control over your data. You can:
- Ask what information we have about you
- Ask us to update or correct your details
- Ask us to delete your data, if not legally required to keep it
- Say no to receiving promotional messages
To request any of the above, please contact us at:
8. Updates to This Policy
9. Contact Us
If you have any questions or concerns about how we use your information, feel free to reach out to us. We’re happy to help.
Email: sales@staylimewood.com
Phone: 8800697401
1. Information We Collect
We collect only the information we need to offer you a good experience. The types of data we may collect include:
- Your name
- Phone number
- Email address
- ID proof details (as required by law)
- Payment details (through secure third party gateways)
- Your booking preferences (dates, room types, number of guests)
- Feedback or reviews you leave on our platform
- IP address and browser type (when you visit our website)
We do not collect any sensitive personal information unless the law requires it (such as identity proof at check in).
2. Why We Collect Your Information
We collect your data to give you better service and support. Here’s how we use it:
- To confirm and manage your bookings
- To send booking updates or important messages
- To improve our rooms and services
- To send feedback forms or service surveys
- To respond to your questions or complaints
- To meet government or legal requirements, like ID checks
We may also use your data to offer special discounts or notify you of exclusive offers, but only if you agree to receive such messages.
3. How We Store and Protect Your Data
Your data is stored safely using secure systems. We do not sell or share your personal details with anyone except in the following cases:
- With payment service providers for online payments
- With government officials if legally required
- With trusted IT or customer support teams helping us run the website
We use strong security tools like encryption and firewalls to prevent unauthorized access. Access to your data is limited only to people who need it to do their job.
4. Third Party Services
If you book Limewood Stay through other platforms (like Booking.com or MakeMyTrip), those websites may also collect your personal information. Please read their privacy policies too. We are not responsible for how third party websites handle your data.
Our website may also contain links to other websites. Once you leave our site, this policy no longer applies.
5. Cookies and Website Tracking
We use cookies to improve your experience on our website. Cookies are small files that remember your preferences (like your selected language or login info). These do not harm your computer and you can turn them off in your browser settings.
We also use tools like Google Analytics to track how people use our website. This helps us make the site better for future guests. This data is anonymous and does not identify you personally.
6. Emails and Promotions
We may send you updates about bookings, offers, or new services. You can choose to stop receiving these messages anytime by clicking “unsubscribe” at the bottom of the email or by telling us directly.
We do not spam. We respect your time and inbox.
7. Your Rights
You have full control over your data. You can:
- Ask what information we have about you
- Ask us to update or correct your details
- Ask us to delete your data, if not legally required to keep it
- Say no to receiving promotional messages
To request any of the above, please contact us at:
8. Updates to This Policy
9. Contact Us
If you have any questions or concerns about how we use your information, feel free to reach out to us. We’re happy to help.
Email: sales@staylimewood.com
Phone: 8800697401
