1. Free Cancellation Period
If you cancel your booking at least 48 hours before your check in date, you will get a full refund of the amount you paid. There will be no deductions or charges. This applies to all standard bookings that are not marked as non refundable. We want to give you enough time to plan with peace of mind.
2. Late Cancellations (Less Than 48 Hours)
3. No Show Policy
If you do not show up for your booking and do not inform us in advance, your reservation will be marked as a “No Show”. In this case, the entire booking amount will be non refundable. We kindly request all guests to update us if there is any delay or change in arrival to avoid this situation.
4. Refund Processing and Timeline
We will process all eligible refunds within 7 working days from the time your cancellation is confirmed.
- If you paid online using a card, net banking, UPI or any digital wallet, the refund will be sent to the same payment method.
Please note that bank processing time may vary slightly depending on your bank or payment provider.
5. Changing Your Booking (Modifications)
If you need to change your check in date, number of guests or length of stay, you can do so by contacting us at least 24 hours before check in. Changes are subject to room availability and updated prices.
- No extra charge will apply for the first modification if made on time.
- If the new dates are more expensive, you will only need to pay the difference.
6. Group Bookings & Long Stays
If you are booking 3 or more rooms or planning to stay for 5 or more nights, a longer cancellation notice is required.
- Please cancel at least 7 days before your check in to receive a full refund.
If you cancel within 7 days, a 25% cancellation fee will be charged.
This helps us manage our inventory better and offer availability to other guests.
7. Non Refundable Offers
Sometimes, we may offer special prices or discounts that are marked as “non refundable.” If you choose these offers, the full amount will be charged at the time of booking and no refund will be issued under any circumstances.
Please check the rate details carefully before booking such offers.
8. Unforeseen Situations (Force Majeure)
In rare cases, like natural disasters, health emergencies, lockdowns or travel bans from the government, we will review cancellation requests on a case by case basis.
Our goal is to be understanding and fair and if we find the reason valid, we may offer a full refund or free rescheduling.
9. How to Cancel or Modify Your Booking
You can cancel or make changes to your reservation by contacting us in the following ways:
Email: Write to us at sales @staylimewood.com
Phone: Call our team at 8800697401
Booking Platforms: If you booked through websites like Booking.com or MakeMyTrip, you can cancel using their platforms as well.
Please always use the same method you used to book to avoid confusion or delays.
10. Need Help or Have a Question?
We are here to assist you every step of the way. If you have questions about our cancellation policy, refunds or any other concerns, feel free to reach out. Our customer support team is always happy to guide you with accurate information and friendly service.
This cancellation policy is designed to be clear and fair for all guests. We ask that you read it carefully before making a booking so that everything is transparent from the start. At Limewood Stay, our goal is to provide a smooth and relaxing experience from the moment you book to the moment you check out.
We look forward to welcoming you soon.
1. Free Cancellation Period
2. Late Cancellations (Less Than 48 Hours)
3. No Show Policy
4. Refund Processing and Timeline
We will process all eligible refunds within 7 working days from the time your cancellation is confirmed.
- If you paid online using a card, net banking, UPI or any digital wallet, the refund will be sent to the same payment method.
Please note that bank processing time may vary slightly depending on your bank or payment provider.
5. Changing Your Booking (Modifications)
If you need to change your check in date, number of guests or length of stay, you can do so by contacting us at least 24 hours before check in. Changes are subject to room availability and updated prices.
- No extra charge will apply for the first modification if made on time.
- If the new dates are more expensive, you will only need to pay the difference.
6. Group Bookings & Long Stays
If you are booking 3 or more rooms or planning to stay for 5 or more nights, a longer cancellation notice is required.
- Please cancel at least 7 days before your check in to receive a full refund.
If you cancel within 7 days, a 25% cancellation fee will be charged.
This helps us manage our inventory better and offer availability to other guests.
7. Non Refundable Offers
8. Unforeseen Situations (Force Majeure)
9. How to Cancel or Modify Your Booking
You can cancel or make changes to your reservation by contacting us in the following ways:
Email: Write to us at sales @staylimewood.com
Phone: Call our team at 8800697401
Booking Platforms: If you booked through websites like Booking.com or MakeMyTrip, you can cancel using their platforms as well.
Please always use the same method you used to book to avoid confusion or delays.
10. Need Help or Have a Question?
We are here to assist you every step of the way. If you have questions about our cancellation policy, refunds or any other concerns, feel free to reach out. Our customer support team is always happy to guide you with accurate information and friendly service.
This cancellation policy is designed to be clear and fair for all guests. We ask that you read it carefully before making a booking so that everything is transparent from the start. At Limewood Stay, our goal is to provide a smooth and relaxing experience from the moment you book to the moment you check out.
We look forward to welcoming you soon.
